![]() ![]() Have you tried to update to the latest eLicenser software already, just in case it´s not the dongle, but the software…? There is a knowledge base article on the Steinberg site, about broken / lost dongles and what to do… In any case you should contact them personally. You´ll probably have to send it to Steinberg, for them to give you a new license code. If your eLicenser is really broken already, you can´t transfer your license anymore, since it´s uuuhm - broken. I can’t seem to find a way to do this? I use Cubase every day and with this problem has been a week without it. ![]() I tried the horrible Yamaha support in Japan, they told me as my Cubase is in english, they can’t help, they just have support for the Japanese one, even I live here and I bought my Cubase 6 Retail from the music shop in Tokyo. I registered on mysteinberg, so how can I transfer to my new elicenser? All of a sudden my elicenser stopped working, the elicenser center said it was broken, so I bought a new one to transfer my license, today when I connected both to my computer to get it transfer, the bad elicenser says now it’s empty!? ![]()
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